If your xfinity box says boot, don’t worry! There are a few things you can do to get it up and running again. First, try restarting your xfinity box by unplugging it from the power source and plugging it back in. If that doesn’t work, try resetting your xfinity box by pressing the reset button on the back of the device. If neither of those methods work, please call xfinity customer service for assistance. We hope this article was helpful!
What is Xfinity Box
Xfinity is a brand of Comcast Cable Communications, LLC, a subsidiary of the Comcast Corporation, that provides cable television, broadband internet, telephone, and wireless services to residential and commercial customers in the United States.
The xfinity box is the device that allows you to access these xfinity services. Sometimes, your xfinity box may need to be restarted or reset in order to work properly. If your xfinity box says boot, don’t worry! There are a few things you can do to get it up and running again. First, try restarting your xfinity box by unplugging it from the power source and plugging it back in. If that doesn’t work, try resetting your xfinity box by pressing the reset button on the back of the device. If neither of those methods work, please call xfinity customer service for assistance.
If you have Xfinity service, you may have noticed that your xfinity box occasionally says “boot.” If this happens, don’t worry! In most cases, it is a simple issue that can be fixed without having to call customer service.
Here are a few things you can try:
-Restarting your xfinity box by unplugging it from the power source and plugging it back in.
-Resetting your xfinity box by pressing the reset button on the back of the device.
What to do When TV Box is Stuck on Boot?
Check the Cables
The TV box could be stuck on boot because of a faulty cable. Loosely attached cables can also prevent internet access, thus prolonging boot time.
Therefore, ensure all cables are firmly connected and in the correct ports. Also, the gateway should be on and have internet access for the box to work.
Ensure the ports are clean and no dirt particles hinder a functional connection.
Restart the Box
The easiest and most effective primary solution is to restart the box to re-establish connections. Restarting the box will clear any software bugs that might be causing lagging.
There are different ways to restart the box. They include:
Using the Power Cord/Mains Switch
TV boxes such as the XGvDVR TV Boxes, XiD, and Xi lack a power button. To restart them flip the mains switch or unplug the power cord. Then plug the power cord back in or switch on the main power outlet. Remember to wait at least seconds before switching onthe box.
Using Voice Control
If you have the Xfinity voice remote, you can restart the TV box by saying “Restart TV Box” after pressing the microphone button onthe remote.
Using Device Settings
Press xfinity button onthe remote. Then use either left or right navigation button to get to Settings icon, then OK. Next, navigate down to Device settings > OK. Scroll down to Power Preferences > OK. Then scroll down to Restart > OK and navigateright > Restart > OK. The alternative is to go to Settings > Help > Restart.
If xfinity box is still stuck on boot after trying these steps, please call xfinity customer service for assistance.
Log into the Xfinity account, then scroll to Manage TV.
Click on the troubleshoot option, then click Continue.
The next screen will present you with two choices; System Refresh and Restart Device. Choose either, but select System Refresh to conduct a complete restart, then select Start Troubleshooting. Do not disturb any connections while the box is restarting. You can also restart the TV box via the power button if it is accessible.
If the xfinity box still says boot after following these steps, try restarting the gateway. To do this, log into the Xfinity account and select Devices. Locate the gateway then click on Restart modem > Start troubleshooting. If you’re having trouble accessing your account, contact customer support for help.
In some cases, a new TV box may be necessary. To order a new one, go to channel 1995 on your current box or visit a Comcast Service Center or Xfinity store (fees may apply).
We hope this article was of help. xfinity box says boot issues can be frustrating, but following the steps above should get your TV up and running in no time. As always, feel free to reach out if you have any further questions or concerns. We’re always happy to help.